|Quote (castillo on Dec 17, 2020 9:28 AM):|
...I assume that he is doing everything correctly? Does anyone have experience with this? Is it possible to make a reset that only affects the Bluetooth settings?
I would think if he has done it before, it should be working still. It is important to 'FORGET' devices from time to time. So, he should clear it if it is in his saved device list, then connect to it again as a new device. I run into this on some products.
I'm unaware of a reset which doesn't reset ALL system settings, so I would skip that.
I don't have any real experience with Bluetooth and Denon. I just don't use that feature on my receiver. I assume my Yamaha probably has it as well, but I haven't used it there either.
You should also be able to call Denon. I've had various levels of luck doing this. I've also seen posts from them about known firmware bugs and issues. This has come up in the past when Pandora and Spotify have changed how they stream audio and firmware needed to be updated to correct the issue.
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