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Topic: Mitsubishi WD2000 compatibilty with Enseo DVD player
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Joined: May 5, 2013
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Hello There,

I work as hotel manager on a cruise ferry in the Republic of Ireland.
we have two cinemas onboard,we have recently changed our DVD players to ENSEO brand in order to use encrypted discs from our film providers.Ever since we have now had a problem with the movie picture cutting out frequently but the sound remains,this is causing us a lot of complaints with passengers.We are still using our Mitsubishi wd2000 projectors as we did with our original DVD players,we have put in new cat6 350mhz cabling to rectify,but to no avail,adjusted booster settings etc but still no luck.The distance from dvd to projector is about 45-50 metres,

Does anyone know of a compatibility problem with these products.

Any help would be much appreciated,

Mark....
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Joined: Mar 28, 2005
Posts: 13,184
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I really can't be very specific on this since I'm not really aware of your complete setup or what 'encrypted' discs are that you may be receiving. If you are using the DVI-D connection at the projector and you are sending the video over 15m then you should be using a HD-Base-T extension system from a top shelf company. Extron, Purelink, and others make very good quality units which properly send the HDCP copyright protection across a single cat-x type cable. If there is some higher interference possible, then use a CAT-6 cable, preferably shielded if you can do so.

For testing, I strongly recommend that you temporarily place the player close to the projector and see if the issue is due to the distance you are covering, or if it is due to the player/projector combination. The WD-2000 is a 2006 model projector. That's a 7+ year old design at a time when we are flying through new copyright standards with HDCP and the newest HDCP standards which could be on a new player may show incompatibility with an older projector like that. I wouldn't want that to be the case, but it is certainly possible.

Finally, make sure to try some new HDMI/DVI cables of good quality. Cheap cables are fine when you aren't in commercial situations, but when you are in a top tier installation, it is vital that you go with high quality cables from a reputable manufacturer for long term use and reliability.
AV Integrated - Theater, whole house audio, and technology consultation during the build and installation process in the Washington, DC metropolitan area.
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Joined: May 5, 2013
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Thank you Sir for your quick reply & info,i will pass on to engineers and see what transpires,

Best Regards,

Mark...