| May 26, 2008 8:59:08 PM
Hello everyone, my first post here. A year ago, I purchased an Epson Powerlite 1080. I love it. Two months ago, the HDMI stopped working, so I sent the projector back to Epson and they sent me not my original projector fixed, but a refurbished projector. First let me say that my original projector was perfect in the picture department, crisp and clear.
When I got the refurbished replacement, I noticed that starting in the center of the the image going to the right, there was a slight blurry look. I called Epson and they had me turn over the projector, take out the bulb and put it back in. After this, it looked decent, but after a week, now it's the left side that looks blurry, and when you get to the very far left, it is very blurry, which can be seen on any picture projected and even moreso when there is writing on the screen (like the FBI warning on a blu-ray).
Has anyone else had this type of problem? My big complaint now is that I had a perfect projector that only needed, probably, a new HDMI switch. They never sent me my repaired projector but the refurbished one that is blurry. I saved a long time to be able to buy this projector and feel ripped off now. My projector was cared for, dusted, and hardly ever touched, I have no idea where the one they sent me has been or how it was handled. It was blurry since I got it. Is there any way I can demand a NEW projector from Epson? Why should I have to deal with refurbished models when I had one that was picture perfect? Any suggestions would be appreciated. I do not trust getting yet another refurbished model, and frankly think this is now unfair since the replacement was bad from day one. Any suggestions? Thanks for your help:-) |