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Posts referring to the Panasonic Home PT-AE100

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Topic:   Panasonic PT-AX100 Iris problem and what happened when I called repairs.

I have had an iris problem with my projector. In the beginning it shut off once and then everything was okay. Then two times, then 3 times and when it cut off 5 times I figured it was time to send it back for repairs. Now the good part. I called the Projector People and asked for repairs. Chris Berry comes on the phone. He said he was familar with the problem and "lets get it fixed" can you stay on the phone? Sure, and all of a sudden I on the phone with Heartland repair guy, in a conference call. Chris introduces me to Brian Stoffel and tells him my problem with the iris. Brian said I needed a copy of the invoice. Chris says it will be sent to me by email. Brian said the return authorization number would be sent by email. Three minutes later I have an invoice from Chris at Projector People and a RA# with shipping instructions from Heartland. Unit left in the afternoon mail first class. The post office said it should be there by Monday. I will keep this forum posted about the progress. Just an aside , I received an email from Chris and he said that if I had any problems in the future please give him a call, even if its ten years from now. This so far is very professional sevice. Chris Berry is a credit to his company. Regards, Timber Man
Forum: Projectors
 
Topic:   Panasonic PT-AX100 MORE PROBLEMS with Dish Network

I received an email from Dish Network saying they KNEW that they had a problem, with thie high def receivers. My OppO works fine with the hdmi cable, so it is NOT the HDMI connection. It is the receiver of Dish Network. Why I do not know, sounds to me like software. Why would it work for over 8 months fine and then suddenly stop working? The email I got suggested to keep my receiver off when it is not used because that is when they upgrade software. Thus if they find the problem the receiver will be corrected with the new software. I can see a difference between the component output and the HDMI connections. This problem is over a month in duration. I wonder when they (DN) will get it fixed? Thanks for the comments, a forum like this helps one from going crazy with all the options what could be wrong with your system. New cables, rplacement receivers, hours on the phone. You think that Dish Network would tell the call trouble desk that they have a problem. They must have wasted a lot of time and money sending out replacement receivers. Also it does not look right that the people on the "technical support line " do not have a clue what is wrong. Regards, Timber Man
Forum: Projectors
 
Topic:   Panasonic PT-AX100 MORE PROBLEMS with Dish Network

Thanks for response. This is the second receiver from DN, both have the same problem. I been using the 5 foot HDMI cord. Just used the 25 footer to check if it worked, and it did. So I would say that the cable is not the problem. I think that Dish Network is in denial. However at the same time two things happened together. 1. the projector turns off suddenly in the first few minutes. This never happened before. 2. The projector and the Dish Network receiver do not communicate at 720. Thinking it was the receiver, it is replaced. Still have the same problem. Technican says that I must use the component cable. The projector is under a year old, could this be damaged? thanks for any help. Regards, Timber Man
Forum: Projectors
 
Topic:   Ignitor

Hi! Does anybody know where to buy a new Ignitor for my Panasonic PTAE100? I really hope that someone can help me beacuse I bought a new lamp a couple of months ago.
Forum: Projectors
 
Topic:   A few steps in a long journey.

The room is 26 x 28 x 8 with a 10 x 6 jog. So we have square footage of 800 sq ft of floor space. The ceiling is a 2 x 2 acoustical tile. For electrical I added three 20 amp circuits. I already had 3 15 amp circuits. Wall treatments were some very heavy black theatre drapes from the Rosebrand company of New York City. Rose is a major world wide player in drapes. Their catalog is great. Similar to a Cabella's catalog for hunters. The drapes are black 25 ounce velour with eyelets every 6 inches with a 3/8 chain in the hem. This drape came from their rental department which probably was used for a valance situation. The drape was 6 x 50 and I got 2 pairs. The drapes were screwed to the top plate of the room with metal building screws. A metal building screw just has a washer attached. Any drywall screw with a small washer will do the job. The room had and has 5 windows 3 x 5. the drapes make it seen like a black hole. I built some Decaware sound diffussers about 7 years ago. These sound diffusers are flat black and approximately 2 x 5 x 1 and weight 150 pounds each. There are 6 diffussers and 4 corner traps.The diffussers are placed temporarily 3 feet from the rear of the couch. This 5 foot height makes a nice shelf for the Panasonic ax-100. The current Decaware web site does not list the plans for front, rear and side sound diffussers.They also had plans for studio level corner bass traps. Perhaps they are available by asking them. Speakers are very old studio monitor JBL 4350's bi-amp speakers for the front. A Mackie 824 for the center and some large Toa's keyboard speakers for the rear. The sub woofer is a custom made McCaulty 18 . This speaker just does 20 to 40 hz. The four 15 inch in the JBL's take it from 40 to 250 hz. There are Butt Kickers on the couch. All ampliers are QSC's. The pre-amp is a old Sony 9000-es. I need this forums HELP in chosing my next pre-amp. I been looking at the Outlaw 990 with either a Velodyne SMS-1 and or a Velodyne MIC-5. Any input would be most appreciated. What do you recommend to use with balanced ampliers? Note about pre-amp like to have balanced outputs to my ampliers. Presently use high end -10 to +4 transformers. These devices have a habit of introducing hum. It is just a pain to hunt down hum. Note to neighbors and wives. I live on a farm so the sound does not annoy my neighbors. The house we live in is very old and there are a number of solid masory walls to preserve the marriage. Note since the Butt Kickers the sub woofers are not pushed as hard. The dvd is the new OPPO's DV-981HD The screen is a Carada 126 with the high end frame and 1.4 brightness level. My experience with Carada was SUPERB. Again I am very happy with the product and the service from REX BITTLE. Rex was very helpful and patient with my questions and lack of decision making. He was extremely professional and knowledgable. The screen came in about 3 to 4 days. The screen was well packaged. The screen went together including putting up some 2 x 4's in less than half hour. It took two people. Note the Carada people give you some white cotton photographer gloves. I recommend you also use a pair of doctor gloves for the frame and change into the white gloves to attach the fabric to the frame. We used 3 soft quilts on the floor to protect the frame and the fabric. The projector chosen was the Panasonic AX-100. So far this unit has not been calibrated. The only thing noticed is the the top and sides seem okay. BUT the bottom of the projected picture is not level on the bottom. The top is fine and level the right side is okay. The left side and the left bottom is above the frame. I sure it is a leveling or lens shift problem. The total area concerned is about 2 x 24 inches. Any advice???? contacts web sites. www.rosebrand.com drapes www.oppodigital.com dvd www.carada.com screen www.thebuttkicker.com shaker www.smarthome where I purchased the buttkicker www.mccaleysound.com 6174 18 inch woofer transducer Whats next? I going to spray paint the acoustical tile ceiling flat black. I remember buying this ceiling and being so concerned about sound properties. OH well times need a change. The ceiling panels are thick and rough. They have one inch reveal edge. I will let you know how the painting goes in Part 2. Research the electrical power treatments such as a voltage stablizers and UPS's.there seem so many companies on the internet like Tripplite with their used computer units. Slap some new batteries and away we go. I would like to run the projector, dvd, pre-amp and electronic crossovers and the dish network receiver thru this system. The ampliers are just too much power to do all. Regards, Timber Man
 
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